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Why Outsource?

Why Outsource Your CAA Processing to Open Solutions?

Since 1983, more than $93 billion in claims proceeds have been paid through more than 2 million Customer Access Accounts (CAAs)*. Most of these accounts have been processed by Open Solutions.

In fact, some of the largest insurers in the country outsource their CAA programs to Open Solutions. Here are a few reasons why you should, too:

• As an industry, Customer Assets represents approximately $27 billion in invested assets. Open Solutions clients collectively represent 75% of those assets.
• For the life of the collective programs supported by Open Solutions, 11% of the assets and 16% of the accounts remain active.
• Open Solutions clients have collectively experienced 5% growth in balances and 6% growth in account volume year-over-year through June 2004.
• Open Solutions provides a comprehensive, end-to-end CAA solution, including competitively distinct options such as our QuickPay card and complete Customer Care programs.

The following statistics demonstrate our information processing expertise in the financial world:

• More than 300 clients—banks, insurance companies, and corporations
• $167 billion in assets
• 10.0 million accountholders
• 15 million accounts
• 3.6 million ATM/debit cards
• 5.0 million transactions processed daily

Whether you already have a CAA program, or are just now thinking of starting one, contact Open Solutions to see how we can help you offer a value-added CAA program that your beneficiaries and claimants will appreciate.

*Customer Access Account (CAA) was previously named Retained Asset Account (RAA)